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Complaints Procedure
We are always pleased to hear from people who appreciate the great work going on at Redwood School.
We also understand that concerns can occasionally arise.
Redwood School always aims to resolve concerns and complaints at the earliest possible stage.
Your child’s class teacher will be happy to help you with any worries or concerns you may have.
If you feel you need to raise your queries or concern, please feel free to contact our office
(01706 750815 / info@redwood-school.com)
Here is a link to the local authority Complaints Procedure: (School complaints | Complaints, compliments and comments | Rochdale Borough Council)
I have a complaint...
-Complaints can be raised with the office, the class teacher, a senior leader, or the headteacher.
My concern/ complaint has not been resolved...
-Make a formal complaint to the Headteacher
-Raise the complaint with the Chair of Governors
-Complaints can be raised with the office, the class teacher, a senior leader, or the headteacher.
I have a concern...
What?
Who?
How?
Email: info@redwood-school.com
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Phone: 01706 750815
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In writing: Redwood School, Hudsons Walk, Rochdale,
OL11 5EW
Complaints Procedure